Refund policy

1. Returns: We accept returns for products that are defective. If you receive a defective product, please contact our customer service team to initiate the return process within 30 days of receiving the product, we will give you a free return refund. For unopened products, you may return them, but you will be responsible for covering the return shipping costs. Please ensure that the products are returned in their original packaging and condition. After receiving your return, we will issue your refund within 15 days.

2. Exchanges: If your order has already been shipped, exchanges are not possible. If your order has not yet shipped, you can request an exchange by contacting us at [email protected]. Please include your order number and details of the item you wish to exchange. The ability to fulfill your exchange request will depend on product availability and other factors. Our team will assess your request and inform you of the next steps.

3. Order Modifications: You can modify your order within 12 hours of placing it by contacting us at [email protected]. Please provide your order number and the changes you wish to make. If your order has already been shipped, we will not be able to modify it. We recommend reviewing your order carefully before submitting it to avoid any issues.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team：[email protected]